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Ready to invest in your team?

Get in touch today and let's find the right training solution for your business.

info@upskillni.co.uk
Office 1.12, 385 Springfield Road,
Belfast, BT12 7DG
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FAQs

Frequently Asked Questions

Everything businesses need to know about training with UpSkillNI.

What does the course cover?

Our courses cover everything your employees need to deliver great customer service, from understanding your organisation and communicating professionally, to handling complaints, dealing with challenging customers, and knowing their rights and responsibilities in the workplace. With multiple courses available, you can choose the training that best suits your team's needs.

How does online learning work for my team?

Once your business enrols, each employee gets their own login and can work through the course at their own pace, on any device. There are no fixed class times, your team can learn around their shifts and schedules without any disruption to your business.

How long does the course take to complete?

It depends on the course, but most employees can work through a course within a few days to a couple of weeks, depending on how much time they set aside. Because everything is fully online, there's no deadline pressure, they can go at whatever pace works best for them and your business.

Can I track how my employees are progressing?

Yes. As the business account holder, you can monitor the progress of each employee through the course, so you always have a clear picture of where your team is and who has completed their training.

How do we get started?

Simply get in touch with us through the contact form and we'll put together a package that suits the size of your team. We'll have your employees up and running in no time.

Still have questions?

Contact one of our experts to find out how we can help your business today.
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info@upskillni.co.uk
Office 1.12, 385 Springfield Road,
Belfast, BT12 7DG
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